This website is run by Glasgow Life (Culture and Sport Glasgow (Trading) CIC). We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
If you need information on this website in a different format:
We’ll consider your request and get back to you.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (opens in a new tab).
Glasgow Life is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons.
Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
We are clearing up our web content and web contributors will be asked to ensure new PDFs or Word documents meet accessibility standards.
Some pre-recorded videos don’t have an audio captioning or description, so the information in them isn’t available to people who cannot see or hear the video content. This doesn’t meet WCAG 2.1 success criterion 1.2.2, 1.2.3, 1.2.5.
The accessibility regulations do not require us to fix pre-recorded videos published before 23 September 2018 if they’re not essential to providing our services.
When we publish new content, we’ll make sure our use of images meets accessibility standards.
We are always open to suggestions, additions or the reporting of accessibility problems. Users can use the contact details supplied above.
This website was last tested on 26th November 2019. The test was carried out by Whitespace Ltd.
The audit included a full evaluation of the site against the WCAG level AA accessibility guidelines version 2.1, producing a report highlighting all issues and recommendations to rectify any issues.
Website evaluation included a review of the following sections:
- Global (header and footer and navigation)
- Homepage
- Trip Inspiration
- Trip Inspiration - Food & Drink (gateway page)
- First Time Must-Sees (content page)
- Neighbourhoods (overview page w map)
- Neighbourhoods content page (e.g. north)
- Article page (content page)
- Gallery
- Contact us
- Venue search page with results
- Site search and results
- 404 and 500 error pages
We tested: our main website platform, available at peoplemakeglasgow.com.
This statement was prepared in September 2020. It was last updated on 23rd September 2020.